Privacy Policy
This Privacy Policy describes how Pcpeters handles personal information collected through Wander Tiles: Lucky Match. We take your privacy seriously.
Effective Date: 2026-03-17. Questions? Contact us at aidteam@playfulpauses.com.
Wander Tiles: Lucky Match is a mobile application. This policy governs all information we access when you use the app.
We believe data minimization is good practice. We only collect information that helps us deliver a great experience in Wander Tiles: Lucky Match.
Age Requirement: You must be at least 13 years old to use this app.
Your continued use of Wander Tiles: Lucky Match constitutes your acceptance of this Privacy Policy.
Third-party platforms and services integrated with Wander Tiles: Lucky Match operate under their own privacy policies.
We may update this policy from time to time. We will notify you of significant changes via the app.
To exercise your privacy rights or for policy questions, contact our support team.
Your Data: What We Collect
Wander Tiles: Lucky Match collects data in two ways: automatically when you use the app, and information you provide to us directly.
Technical Data We Collect Automatically
Every time you play, we may receive:
- Your device model and operating system
- A unique device or advertising identifier
- How long you play and which features you use
- Technical logs if the app crashes
- Your general region (country-level, from your IP address)
What You Tell Us Directly:
We collect information you actively provide, such as:
- Your email when you contact support at aidteam@playfulpauses.com
- Your chosen display name
- Content of any messages or feedback you send us
We are explicit about what we don't collect: no precise location, no contacts, no financial data, no biometrics, and no health information.
Third-Party Platform Accounts: Connecting via Game Center (iOS) or Google Play Games (Android) may share platform-level identifiers and game data with us, subject to the privacy policies of those platforms.
Children: We do not intentionally collect personal data from children under 13. If you are a parent and believe your child has shared personal information with us, please contact our support team.
All analytics data is collected in pseudonymized form and cannot be used to directly identify you.
For questions about this section, contact our team at our support team.
Our Use of Your Information
Your data is used responsibly by Pcpeters to power Wander Tiles: Lucky Match and enhance your experience.
Operating the App
Core game functionality requires us to process certain data: delivering game content, saving your progress, processing transactions you initiate, and responding to your support requests.
Product Improvement
Anonymized and aggregated gameplay data helps us understand how players experience Wander Tiles: Lucky Match so we can make it better for everyone.
Protecting the Game Community: Data helps us identify and address bad actors — cheaters, fraudsters, and abusive users — to keep Wander Tiles: Lucky Match fair and enjoyable for everyone.
To Communicate With You
- Respond to your support messages
- Send important service notifications
- Notify you of significant policy updates
Legal Basis (EU/UK users): We process your data under the following legal bases: performance of a contract (to provide the game), legitimate interests (to improve it and prevent fraud), and legal obligation (compliance with law).
We welcome data use questions at our support team.
Cookies and Tracking Technologies
To improve Wander Tiles: Lucky Match and measure its performance, we use analytics SDKs and device identifiers. Details below.
Integrated Analytics: Our analytics providers receive device-level data and gameplay events in pseudonymized form. This helps us understand how players experience Wander Tiles: Lucky Match without identifying individuals.
Advertising Identifiers
Your device's Advertising ID (Apple IDFA / Google GAID) may be used to attribute app installations and measure campaign effectiveness. You can opt out via device settings.
Your Controls
- iOS: Settings → Privacy & Security → Tracking
- Android: Settings → Google → Ads → Opt out of Ads Personalization
- You can also reset your Advertising ID at any time in device settings
Crash Reporting: We use crash analytics tools that automatically collect error logs when the app crashes. This data is used solely to identify and fix technical issues.
We do not use tracking data to serve behavioral advertising inside Wander Tiles: Lucky Match without your explicit consent.
Contact us at our support team for tracking-related inquiries.
Child Safety and Privacy
Protecting the privacy of children is especially important to Pcpeters. This section explains how we handle data for younger players of Wander Tiles: Lucky Match.
We never knowingly collect personal data from a child under 13 without first obtaining verifiable consent from a parent or legal guardian.
Parental Rights: Parents and guardians may request access to, correction of, or deletion of their child's personal information by contacting our support team. We will respond within 30 days.
How We Protect Young Players: No behavioral ads, minimal data collection, no access to contacts or location, and supervised social features — these are our core children's design commitments.
If you believe a child has provided us personal information without appropriate consent, please contact our support team immediately. We will investigate and take corrective action.
We're committed to child safety. Contact our support team with any concerns.
Mixed Audience Notice
Our app is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at our support team and we will delete such information promptly.
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
Rights You Have Over Your Data
Privacy rights vary by jurisdiction. This section explains the rights you may have regarding your personal data in Wander Tiles: Lucky Match.
What You Can Ask Us To Do:
- Show you what data we have (Access)
- Fix errors in your data (Correction)
- Delete your data (Erasure)
- Give you a copy to take elsewhere (Portability)
- Stop certain processing (Objection/Restriction)
EU/UK Users (GDPR): You have the right to lodge a complaint with your local supervisory authority if you believe your data is being processed unlawfully. Contact details for EU supervisory authorities are at edpb.europa.eu.
To Make a Request: Contact our support team or our support team. We'll confirm receipt within 5 business days and respond fully within 30 days.
Corrections: If you notice inaccurate data — like a wrong email address in your profile — contact our support team and we'll fix it promptly.
Privacy rights requests: our support team — 30-day response guarantee.
Data Retention
This section describes how long Pcpeters keeps your information and what happens when the retention period ends.
We retain your gameplay and account data for as long as your account is active. After you request deletion, we remove data within 30 days. Support records are kept for up to 12 months, and analytics data is automatically purged after 90 days.
Inactive Accounts
If your account has been inactive for 24 months, we may contact you before removing your data. You'll always get a chance to reactivate before deletion.
Requesting Deletion
You can request deletion of your data at any time by contacting our support team. We process deletion requests within 30 days.
Contact our support team with data retention questions.
Data Security
Pcpeters takes the security of your information seriously. We use a range of technical and organizational measures to protect your data.
Technical Safeguards:
- Data in transit is encrypted using TLS (Transport Layer Security)
- Data at rest is stored with AES-256 encryption
- Secure cloud infrastructure with access controls
- Regular vulnerability scanning and penetration testing
Operational Security: We limit data access to staff who need it for their role, conduct background checks for relevant positions, and maintain data processing agreements with all third-party vendors.
Security Limitations: Despite our best efforts, no data transmission over the internet is 100% secure. We encourage you to use strong passwords, enable device authentication, and contact us immediately if you suspect unauthorized access.
Questions about our security practices: our support team.
Third-Party Tools and Services
Wander Tiles: Lucky Match integrates the following third-party tools to support app functionality, performance measurement, and ad delivery infrastructure. These tools operate under their own privacy policies.
- Firebase Analytics — Gameplay analytics and user behavior tracking: Privacy Policy
- Firebase Crashlytics — Crash reporting and app stability monitoring: Privacy Policy
- Google Play Services — Android platform services — leaderboards and achievements: Privacy Policy
- Adjust — Mobile attribution and ad revenue tracking: Privacy Policy
- AppLovin MAX SDK — Ad mediation layer — loads and displays ads from all integrated ad networks: Privacy Policy
- Android: Settings → Google → Ads → Opt out of Ads Personalization
Advertising Partners
Wander Tiles: Lucky Match is free to play and supported by in-app advertising. The following ad networks deliver advertisements within the app. Each network may collect device identifiers and interaction data to serve and measure ads.
- Google AdMob: Privacy Policy
- Meta Audience Network: Privacy Policy
- AppLovin / MAX: Privacy Policy
- Unity Ads: Privacy Policy
- IronSource (Unity LevelPlay): Privacy Policy
- Yandex Mobile Ads: Privacy Policy
- Verve Group: Privacy Policy
- Mintegral: Privacy Policy
- Liftoff (Vungle): Privacy Policy
- Chartboost: Privacy Policy
- Pangle (TikTok for Business): Privacy Policy
- InMobi: Privacy Policy
- DT Exchange (Digital Turbine): Privacy Policy
- BidMachine: Privacy Policy
- BIGO Ads: Privacy Policy
- Moloco: Privacy Policy
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
To opt out of interest-based advertising, visit Your Ad Choices or adjust your device's advertising settings.
When This Policy Changes
We may update this Privacy Policy as Wander Tiles: Lucky Match evolves and privacy laws change. Here's how you'll know when that happens.
We distinguish between material and minor changes. Material changes (new data practices, new data types, new third-party sharing) get prominent in-app notices. Minor corrections don't require separate notification.
Check the date at the top of this page to see when we last made changes. We keep a record of prior versions available on request.
Disagreement with Changes: You're always free to stop using Wander Tiles: Lucky Match if you don't agree with updates. Contact our support team to request account deletion.
Questions about this policy's update history? Email our support team.
Get in Touch — Privacy
Privacy questions or data rights requests can be directed to Pcpeters using the contact information on this page.
Privacy inquiries → our support team
General support → our support team
We respond to privacy requests within 30 days as required by applicable law. For complex requests, we may extend this by up to 60 days with prior notice.
Helpful Request Details:
- Type of request (access / deletion / correction / objection)
- Your approximate account creation date
- Country of residence (to apply the right laws)
We look forward to hearing from you. Contact our support team anytime.